FAQ

We accept the following credit and debit cards: Maestro, Discover, Master Card, Visa.

Our Maximum Handling Time is: 1-2 Business days (MONDAY – FRIDAY) We provide Standard Shipping, Estimated Delivery: 3 to 6 Business days(MONDAY – FRIDAY)* (in regular seasons)

Yes, if your order hasn’t been sent yet, please contact us and we’ll be happy to cancel your order. Orders that have already been dispatched cannot be cancelled.

Yes, returns can be made up to 30 days after receiving your order, as long as they’re unused and in their original packaging. To initiate a return, please contact us and we’ll provide you with the closest returns address to you. Once we’ve received your return, we’ll email you with a refund confirmation.

Our Email: info@ziloread.uk Our Phone: +44 753 718 9987